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Business Feedback Survey
Please take a moment to help us improve your experience at Canning’s Employees’ Credit Union by completing the following survey.
Name
*
Company
*
Email
*
Please enter the code
*
May we add you to our mailing list, which offers news and exciting promotions?
*
Yes
No
Do you currently have a Debit Card?
*
Yes
No
If Yes, for which of the following purposes?
Account Balances
Bill Payments
Cash Withdrawal from ATM
Shopping
Other
Do you know what fees you pay when you use your Debit Card?
*
Yes
No
If yes, please state amount.
Does your Debit Card currently meet all of your needs?
*
Yes
No
If No, please state what additional options you would like.
Would you be willing to pay for this Debit Card?
*
Yes
No
Do you feel safer carrying cash or a Debit Card?
*
Cash
Debit Card
Indifferent
How often do you use your Debit Card?
*
Every Day
Weekly
Monthly
Hardly Ever - prefer to use cash
Would you be interested in having a CECU Debit Card?
*
Yes
No
Do you currently have Online Banking?
*
Yes
No
If yes, how often do you use Online Banking?
*
Daily
Twice a Week
Fortnightly
Monthly
How do you access the Internet?
*
Phone / Tablet
Computer / Laptop
Both
Do you know about CECU's Interactive Voice Response System (IVR)? This system offers you the luxury of knowing your balances.
*
Yes
No
Have you ever used CECU's IVR?
*
Yes
No
If no, why?
*
Which of the following services would you like CECU to offer?
*
Electronic Statements
Online Loan Applications
Online Withdrawals
Transfer Between Credit Union Accounts
Online Bill Payments with Your Credit Union Funds
Other
Which of CECU's present online services do you use on our website (www.mycecu.com)?
*
New Membership Application Form
Loan Application Form
Family Indemnity Plan (FIP) Forms
Standing Order Form
Withdrawal Form
Other